Return Policy

Thanks for shopping at

Shipping | Fees:

  • Shipping fees are added to each order based on your location.
  • Shipping fees range from 40 to 60 EGP / order.


Shipping | Times:

  • We do our best to deliver your order as fast as we can.
  • If you ordered before 2:00 PM you’ll receive your order in 24 hours.
  • If you ordered after 2:00 PM you’ll receive your order in 48 hours.

Shipping | Exceptions for Orders made on Thursdays,

  • If you ordered before 2:oo PM you’ll receive your order on next Saturday.
  • If you ordered after 2:00 PM you’ll receive your order on next Sunday.


Return Policy

If you are not entirely satisfied with your purchase, don’t worry, we’re here to help.


Being Eligible for Returns (Exchange)

  • Purchased items are non­refundable. You can only exchange the item with another one with different size from the same model (or another model). This is to ensure people don’t order our items to just to wear them.
  • Please try fit the item without wearing it. This is for public hygiene sake. We assume all our customers don’t want to wear a lingerie that was previously worn (even once).
  • You have 2 days (calendar days) to return an item from the date you received it. You can request return by replying to the order-confirmation email you received from us when you made your order.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in its original package.
  • You need to have the receipt or proof of purchase “Airwaybill”.
  • Allow us 2 to 3 working days to confirm the returned item is eligible for exchange.



  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.


Contact Us

  • If you have any questions on how to return your item to us, contact us:
  • Email:
  • Phone: +201205891424